Customer feedback

 

Below are just a few examples of the type of positive customer feedback we receive each day.

 

Hi Estelle,
I've just received my boots and i have to say they are just perfect!!
I would definitely recommend tucano beach for online shopping!
Thank you

 

Anna 22/09/2011

 

"I would just like to feedback that your follow up on this has been really good - it's great to see excellent customer service. I will certainly be using Tucano Beach again."
James 21/09/2011
 

Hi Estelle,

 

Thank you so much for all your effort in tracking this parcel.  I received it today and am very happy with the bikini.

 

Thanks once again!

 

D. A (Australia) 20/09/2011

 

Love the costume, Estelle.  Thanks so much for organising it so swiftly. Jac 19/05/2011
Hi Estelle
 
Just tried it on and its perfect, I love it.  Thanks very much.
 
Regards, L. 21/05/2011

 

 

Thankyou for the great customer support!

R. Evans 24/05/2011

 

Hi estelle,


Thank u so much for sending the dress! I have recommended you to all my friends and will definitely be shopping with u again xx
Sue, 09.04.2011
thanks for the great customer service!
 

sarah, 08.03.2011

 

Hi Estelle
 
Just to let you know that I have received the swimsuit and am very pleased with it - lovely style and colour.
 
Thanks for your help.

 
Sylvia, 02/03/2011

 

Just got back from a sunny week at my house in Marbella to find my parcel waiting for me, the swimsuits are absolutely gorgeous can’t wait to take them back to Spain on my next trip, regards Dawn


28.02.2011

 

I LOVE the suit!!!  It is absolutely beautiful.  I’ll be sure to check back on your site for more Freya items in the future!  It is so tough to find DD+ bras, let alone swimwear, in the states and Freya items are always so gorgeous. 

 

Thanks again and have a great holiday season!

 

Carly 02/12/2010

 

Hi,

Thanks once again for your effecient and prompt service- I have received my EMU boots this morning in time for the snow journey to work!. 
Regards,
Louise  02/12/2010
I just wanted to say thank you! I received my order today and can't believe how fast it got here. I love it!
 
Thank you for the great service!
 
Cindy P. 15/10/2010

 

Hi,
Just received, really gorgeous dress love it. Am off to singapore and want to order a few more bits so will look again on site.
Kind regards


Katie 15/10/2010


Thanks very much - just received my order & it tried on & it's absolutely perfect!! I agree with you that it's a very flattering design.

We are off to Sri Lanka & I'm now looking forward to the sun & hitting the beach!!

Thanks again - good customer service - very much appreciated!!

Kind regards

 

Ms Jones 28/09/2010

 

Hello there
Just a quick note to say thank you so much for the ultra fast delivery for my new boots - Im very impressed.
Thanks Again,


Lynne x 19/09/2010

 

Hi

I'd just like to say a big thank you! my order arrived today and I'm really pleased with it and the fast delivery! I will definitely be recommending you to my friends!

Many thanks Again

Kind Regards,

 

Sadie 19/08/2010

 

Dear Estelle,
Thank you so much for your incredibly quick delivery of the really very stunning bikini's and the lovely dress. 
The banana moon ones fitted your description of 'skimpy' on the bottoms so I sadly will be returning them but the designs and quality were lovely.
 There is a couple of months until I go away and so I am releived to know my bikini situation is now in your hands!
 Thank you so much for all your personal assistance, it is so much appreciated, the service to date has been incredible.
 Kind regards
 
Mrs Hankins 18/08/2010
  

Hi Estelle,
 Just to say a massive thank you, my Seafolly bikini has arrived in Southern Italy and I love it!! It fits perfectly thanks to your website measurements so I will definitely be holding onto it.
I was wondering if you can help me further, I really like the Goddess Bandeau Bikini Top in Blue, but not so much the pants, do the Goddess Twistband hipsters come in blue and is this a style you can source for me in a size 12? Or if you can recommend any other bikinis in the same colour?
Many thanks again for your help, at least I have one great bikini for the summer!

 

Nykola 11/07/2010


Hi Estelle,

 Thanks for your e mail and thank you for trying to get my order via other means and I appreciate that and thank you for refunding the monies.

 Many thanks again though for your great assistance,

  

Mrs Murray 16/06/2010

 

Good Morning Estelle,

 You are an absolute gem. I'll be sure to recommend Tucano Beach to all my contacts.

 Thank you for fantastic service.

 Kind regards

  

Mica 04/06/2010

 

Thats what i call service

Thankyou very much

 

Emma 20/05/2010

 

Hi Estelle,
Thank you so much for the present that was very sweet of you. The cover up is gorgeous I did get your email about other options you have available. I will certainly use your site again and recommend you to friends; it is so refreshing to get such efficient personal service. Keep it up
kind regards
 

 

Maureen 16/04/2010

 

Dear Estelle

I have ordered the bikini online, thanks so much for reserving it for me.  I would like to say that I found the website very easy to use and well organised.  I do quite a lot of shopping online and often find websites 'clunky' especially when it comes to checking out, but this was great.

 

Sally 04/04/2010

 

Hello Estelle,
 Thank you for your quick answer and action.
I'm very happy with my new bikini!
 Kind regards,
 

 Mrs Wagemaker 08/03/2010

 

Just to say, I order lots of things on line and this is the first time I have ever received a hand written note – a really nice touch, thank you

Best Regards

 

Mrs Hardy 04/03/2010

 

Hi,
Thanks very much you have been great.
Regards
 

 

Lauren 20/02/2010

 

Hi Estelle,
Just to let you know that the bikini arrived safely this morning.  I am
really pleased with it and would like to thank you for your kind service to
me.
Kind regards,
 

 

Evelyn 13/02/2010

 

Hi - bikini arrived - size 12!!  And its looks great.

 Thanks

 

Nuala 07/02/2010

 

Hi Estelle, Just to let you know I have received the bikini already, tried it on and it fits perfectly. Thanks for all your help. 

 Victoria 11/01/2010

Hi Estelle,

 I just wanted to thank you for sending the kaftan and dress.  Both arrived yesterday.  I haven’t opened the kaftan but the dress is lovely and I’m sure my mother will like it and hopefully it will fit.  If it doesn’t fit I’ll direct my mother to your website and she may well choose something else given that my parents are going on holiday Mid January.


 Thanks again for the great service and have a lovely Christmas.

 

Ms Smith 17/12/2010

 

Great service rang me direct to tell me order would be delayed by 1 day - would definitely use them again .

Ms Norman 23/06/2008

I was very pleased with my product and how quickly it came, definitely buy again.


Mrs Thomas 31/07/2008


I am very pleased with the overall service I received on my recent purchase.


Mrs Mead 30/08/2009

 

Thank you for shopping at Tucano Beach